WEBINAR

3 Ways to Understand Your Customers in Turbulent Times

Thursday, March 26, 2020
9am PDT / 12pm EDT


When disruption and change is everywhere, it's imperative that you listen and understand your customers. We can show you how to turn feedback signals into actionable insights, so you can meet their needs in any situation.

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Attend this webinar to find out how Medallia's experience management platform enables you to adapt to your customers' needs as their interactions and behavior shift during the current health crisis.

Learn how to help your organization:

  • Make sure your different digital channels are able to bring in feedback and provide customers with assistance
  • Prioritize where you need to take action based on what your customers are telling you across multiple channels and touchpoints
  • Bring together the knowledge and ideas from employees to find solutions to customer issues

Speakers

Medallia

Jason Jung
Product Marketing
Medallia
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Medallia

Joanna Moser
Solutions Principal
Medallia
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Medallia

Stephanie Pye
Sr. Product Marketing Manager
Medallia
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