Forrester names Medallia a leader in Employee Experience Management


  • Among the highest scores in Employee Experience strategy category
  • Shines for more complete CX integration
  • Best suited for larger organizations with both CX and EX needs
  • Praised by reference customers for the ability to perform analysis and focus attention in the areas that matter most, the flexibility of the platform, and support

Get the full report

RECOGNIZED BY FORRESTER AS AN EX LEADER

The Forrester New Wave™: EX Management Platforms For Large Enterprises, Q1 2020 provides an evaluation of the emerging market for employee experience (EX) management platforms.

Forrester notes that our solution and services:

  • Guides managers to effective action with strong trend analysis and recommendation capabilities
  • Offers links to business outcome data

We've leveraged our industry leading Customer Experience solution to deliver the most forward-looking Employee Experience solution, unlocking the full potential and capabilities to create satisfied employees and contribute to customer loyalty.

Our Employee Experience solution uniquely allows you to:

  • Empower managers and leaders to continuously monitor, measure and analyze their employees' experiences in real-time
  • Create a culture of empowerment, accountability and innovation to drive employee and customer loyalty
  • Listen and act on employee feedback to improve happiness and productivity

Medallia

The world’s leading brands rely on Medallia

Medallia - Customers
Medallia - Customers