KANTAR | Medallia
Our experiences will be forever changed by COVID-19. As we enter the New Next, with its waves of constant unpredictable change, the restaurant industry needs to reestablish its role in people’s daily lives. The traditional dining out experience is yesterday's reality, as are the underlying economics that fuel the industry.
Kantar and Medallia teamed to help the industry navigate the New Next. Our findings, based on virtual conversations with consumers, show the way forward:
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A guide to helping restaurants navigate the rapidly changing landscape
Combining Kantar's expertise in deep human understanding with Medallia's market-leading, experience-management technologies, we joined forces to shed some light on the biggest questions facing the industry.
This actionable whitepaper: