WEBINAR

Navigating the New Normal for Financial Services

Thursday, May 28
10:00 am PT / 1:00 pm ET


Join Medallia Vice President, Solutions Principal, Diane O’Hara and Global Head of Strategy Analytics, Veronica Andrade as they share best practices and stories of real Medallia customers, who are identifying and implementing new ways of working in a post-COVID 19 world.

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Learn what customers are expecting in this new environment and how experience leaders in the financial services and other industries are making adjustments in real-time to optimize customer and employee engagement.

Attend this webinar to learn:

  • Customer themes and trends identified through signal capture, AI and text analytics
  • What the new normal will require and anticipation of what it will look like
  • How leaders can respond to these trends by communicating and building empathetic partnerships with employees

Speakers

Medallia

Diane O'Hara
VP, Solutions Principal
Medallia
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Medallia

Veronica Andrade
Global Head of Strategy Analytics
Medallia
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