Medallia

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Medallia Zingle gives your business the contactless tools you need to manage real-time customer needs at curbside, check-in, or anywhere in the customer journey.

  • Stay connected with your customers through real-time messaging

  • Remove or reduce up to 80% of in-person interactions

  • Make front-line staff more efficient with automated responses to common requests, pre-built workflows, and automatically triggered tickets, alerts, and routing

Sign up to get a free 14-day trial of Zingle's cloud-based messaging platform and see why Gartner named us in their top 5 for Customer Experience Software.

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CURBSIDE COMMERCE TAKES OFF

"New data from Medallia Zingle in its COVID-19 & the Future of Commerce Report reveals facts that will compel any type of business (including B2B, or Business to Business) to consider how it will manage the post-pandemic customer experience."
- Shep Hyken, Forbes

80% of consumers said using text messaging to communicate with a business would make curbside pickup faster and easier.

Read more in our report, COVID-19 & The Future of Commerce.

Get the Report

Medallia

Never Miss a Beat

Zingle provides a framework to manage communications and keep all of your conversations on one screen. Organize, edit and control automations from a central dashboard on desktop or mobile app.

  • Start Messaging Today: Get up to speed with quick deploy software

  • Put Zingle to Work: Dynamically segment customers for personalized messaging

  • Solve Problems Immediately: Create smart replies for easy answers and route escalations for two-way conversation

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Medallia

Medallia

"In the first two months of using Zingle, we had the highest guest scores we've ever had."

Chris Nelbach
Director of Revenue, La Cantera Resort & Spa

Read the Success Story

The world's leading brands rely on Medallia

Medallia - Customers
Medallia - Customers